Privacy Policy
Effective Date: January 1, 2026
Dunluce Pharmacy is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information:
- Personal information you voluntarily provide (name, phone number, email address)
- Information submitted through contact forms or email inquiries
- Technical information such as IP address, browser type, and pages visited (for website analytics)
2. How We Use Your Information
Your information may be used to:
- Respond to inquiries and provide customer support
- Communicate about pharmacy services
- Improve our Website and services
- Comply with legal and regulatory requirements
3. Protection of Personal Health Information
- Personal health information is collected, used, and disclosed only as permitted by law.
- We maintain administrative, technical, and physical safeguards to protect personal health information.
4. Sharing of Information
- We do not sell or rent your personal information.
- Information may be shared only with authorized service providers or when required by law.
5. Cookies and Analytics
- The Website may use cookies to enhance user experience.
- Cookies do not collect personal health information.
- You can adjust your browser settings to disable cookies if you prefer.
6. Email Communication
- Email communication may not be fully secure.
- Please avoid sending sensitive or confidential health information via email unless instructed by our staff.
7. Access and Correction
- You may request access to your personal information or request corrections by contacting us.
8. Retention of Information
- Personal information is retained only as long as necessary to fulfill the identified purposes or as required by law.
9. Changes to This Privacy Policy
- This Privacy Policy may be updated periodically.
- Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions or concerns about these Terms & Conditions or our Privacy Policy, please contact us:
Dunluce Pharmacy
12118 161 Ave NW, Edmonton, AB T5X 5M8
Phone: (780) 756-6223 | Fax: (780) 756-6224
Email: care@dunlucepharmacy.ca